海角破解版 Professor's Study Finds More Risk than Reward in Brand Activism
Marketing professor co-authors journal article about 鈥淭he Power of Politics in Branding鈥 amid nation鈥檚 increasing political polarization

BRISTOL, R.I. 颅鈥 In preparing for the Super Bowl, companies such as Airbnb and Audi, Anheuser-Busch and 84 Lumber decided to run ads that tackled societal and political issues such as equal pay for women and a mammoth border wall.
Perhaps those decisions are unsurprising at a time when political passions are running high, people are marching in protests and many corporations are concluding it鈥檚 time to take a stand. But aside from whether executives think such ads are the right call to make (regardless of the consequences), the question remains: is brand activism a win or a loss for a company鈥檚 bottom line?
A newly published study in the finds that linking political or social positions with brands offers no clear benefit, even when viewers agree with a stance, but it does pose the potential for significant damage to the brand鈥檚 interests, when consumers do not agree with that position.
鈥淭his suggests managers should tread carefully when linking branches with political positions,鈥 the study states. 鈥淥ur results suggest there is limited upside potential of this approach and a more significant downside risk.鈥
The study, 鈥淭he Power of Politics in Branding,鈥 was conducted by Geraldo Matos, an assistant professor of marketing at 海角破解版鈥檚 Mario J. Gabelli School of Business; Gema Vinuales, assistant professor of marketing at Towson University鈥檚 College of Business and Economics; and Daniel A. Sheinin, professor of marketing at the University of Rhode Island鈥檚 College of Business Administration.
Matos said some links between brands and social causes carry little risk. For example, no one will object if a brand is linked with the pink ribbons representing breast cancer research, but the potential downside increases as issues become more controversial, he said. The study examined the impact of a brand stating its support or opposition to three different issues: LGBT marriage rights, the Affordable Care Act (鈥淥bamacare鈥) and gun control, and how such a statement interacts with the individual鈥檚 political or social orientation.
For example, the gun control study examined whether people would change the way they feel about a fast food brand, or their intention to eat there, based on a fictitious stance on gun control. The study found that when people agreed with the gun control stance taken by the brand, they weren鈥檛 more likely to say that they would eat there. But, importantly, if they disagreed with the stance, they said that they would be less likely to eat there, and felt less connected to the brand.
鈥淢aybe people don鈥檛 want politics with their cereal or their coffee,鈥 Matos said.
Historically, corporations have often stayed away from politically charged themes. 鈥淎s Michael Jordan is reported to have famously rationalized, Republicans and Democrats alike buy sneakers,鈥 the study said.
But now, amid the nation鈥檚 deepening political divides, corporations are more aggressively and publicly linking their brands to political positions, the study said. 鈥淩ecently, Chevrolet, Guinness and Honey Maid were linked with marriage equality, while Barilla, Chick-Fil-A and The Salvation Army were linked with traditional marriage.鈥
Of course, Starbucks owner Howard Schultz might not care if his plan to hire 10,000 refugees worldwide costs him some coffee sales because he thinks it鈥檚 the right thing to do, Matos said. And certain political messages could play quite well in certain parts of the country but not others, he said.
Despite the rise in politically oriented activity on the part of brands, surprisingly little research has examined the impact of linking brands with such positions, so this study attempted to gauge the overall impact such ads have on brand loyalty and purchasing decisions, Matos said.
鈥淭hat is the world we live in today: Brands are supporting one cause or another,鈥 Matos said. 鈥淓verything is divided. Are we at the point now where we are going to have Republican brands and Democratic brands?鈥